Have a question about your shipment? Need support? Reach out to our team and we'll respond promptly.
Our support team is available Monday–Friday, 8am–6pm. For urgent enquiries, call us directly.
123 Logistics Drive, Business District, Accra, Ghana
Monday – Friday: 8:00 AM – 6:00 PMSaturday: 9:00 AM – 2:00 PM
Already have a tracking ID? Go directly to our tracking page.
Go to the Track page, select your country, enter your tracking ID, and click "Track". You'll see your shipment status, location, timeline and map.
Your tracking ID is provided by our team when your shipment is created. It starts with "TRK-" followed by the year and a unique number.
Contact our support team with your tracking ID. We'll provide an updated estimated delivery date and explain the cause of the delay.
We deliver to over 60 countries worldwide. Visit our Services page for more information on international shipping options.
Shipping fees are based on the service type, package weight, and destination. You can view our pricing on the Services page or contact us for a quote.